Agreement to Terms

By accessing and using the services of Outtake Agency ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

These Terms apply to all visitors, users, and others who access or use our services.

Services Description

Outtake Agency provides digital marketing, branding, and social media management services including but not limited to:

  • Brand identity development and design
  • Marketing campaign creation and management
  • Social media account management
  • Content creation and curation
  • Analytics and reporting
  • Community management

Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information about your business and requirements
  • Provide necessary access to social media accounts and platforms when required
  • Review and approve content within reasonable timeframes
  • Provide feedback in a timely manner
  • Ensure you have the rights to any content or materials you provide
  • Comply with all applicable laws and regulations

Payment Terms

Pricing and Payment

All services are subject to the pricing agreed upon in your service agreement. Payment terms are as follows:

  • 50% deposit required before work begins
  • Remaining balance due upon project completion
  • Payment methods accepted: bank transfer, credit card, or digital payment platforms
  • Late payments may incur additional fees

Refund Policy

We strive to deliver exceptional results. If you're not satisfied with our services:

  • We offer revisions within the scope of the original agreement
  • Refunds are considered on a case-by-case basis
  • No refunds for completed work that meets agreed specifications

Intellectual Property

Client Content

You retain ownership of all content and materials you provide to us. You grant us a license to use this content solely for the purpose of providing our services.

Agency Work

Upon full payment, you receive full rights to the final deliverables. We retain the right to showcase work in our portfolio unless otherwise agreed in writing.

Third-Party Content

We may use stock photos, fonts, or other third-party content. You are responsible for any licensing fees for such content if required.

Confidentiality

We maintain strict confidentiality regarding your business information and project details. We will not disclose confidential information to third parties without your written consent, except as required by law.

Limitation of Liability

Outtake Agency's liability is limited to the amount paid for our services. We are not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages resulting from third-party actions or platform changes
  • Delays or issues beyond our reasonable control

Service Availability

While we strive for high availability, we do not guarantee uninterrupted service. We are not responsible for:

  • Platform outages or technical issues
  • Changes to third-party platform policies
  • Internet connectivity issues
  • Force majeure events

Termination

By Client

You may terminate services with 30 days written notice. You remain responsible for payment of work completed up to the termination date.

By Agency

We may terminate services if:

  • You breach these Terms
  • Payment is not received within agreed timeframes
  • You engage in illegal or unethical activities
  • We cannot continue providing services due to circumstances beyond our control

Dispute Resolution

In the event of a dispute:

  • We will attempt to resolve issues through direct communication
  • If unresolved, we may seek mediation
  • Legal action will only be pursued as a last resort

Governing Law

These Terms are governed by the laws of the jurisdiction in which Outtake Agency operates. Any disputes will be resolved in the appropriate courts of that jurisdiction.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

Entire Agreement

These Terms, together with any service agreements, constitute the entire agreement between you and Outtake Agency regarding our services.

Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: contact@outtake.agency
  • Phone: 91-7397980019
  • Address: Rajarampuri 3rd Lane, Kolhapur, MH 416008

Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.